General
Blue Iris Setup - version 5.9
Please do the following to set up your new Blue Iris: 1. Select your camera, right-click on it, and select Camera Settings 2. Click on the Alert tab and select Artificial Intelligence 3. Select People and/or Vehicle under Sentry Smart Alerts ...
How to submit an effective Issue Report Ticket
Here is how you can submit an issue report ticket that our team can effectively act on: If you feel we are missing people e mail support@smarthomesentry.com . Include the following information: Issue: Describe the issue for example: Sentry ...
Customer support FAQ
Is there anyone supporting me when I have problem with the setup? Our team is here to make sure you have great experience with Sentry Smart Alert. Feel free to email to our customer support team at support@smarthomesentry.com and our team will reach ...
Features and Updates FAQ
How often do I get feature updates? We keep identifying and developing new features and provide software updates. The update time is not fixed. However, you can sign up for our newsletter at the bottom of our webpage here to get product updates. ...
Setup FAQ
How do I set up Sentry Smart Alert? The setup is very simple and should take less than 10 minutes. This guide is for users who already have Blue Iris software purchased and installed. Click the checkbox for Human detection for each of the cameras you ...
Payment FAQ
How do I process the payment? On www.smarthomesentry.com/Sentry-Smart-Alert page, you will see the different subscription plans, select the one of your choice and start the payment process. All your personal and credit card information is encrypted ...
Subscription FAQ
Trial program What is the trial program about? The trial program will let you experience the cool features of Sentry Smart Alert. As an existing Blue Iris user, setup of Smart Alerts is simple. The trial is totally free and you can cancel anytime ...
About Sentry Smart Alert
What does Sentry do? Sentry is a strategic and technical partner of Blue Iris, we provide Artificial Intelligence to make your security system smarter. We identify human from other moving or static objects like trees, pets, vehicles, etc. With ...
How Sentry Smart Alert works
How is Sentry integrated with Blue Iris? The Blue Iris app leverages the Sentry API to get and receive the processed image results much faster. Enabling the functionality is just a mouse-click on a checkbox. No setup required. All alerts are sent via ...