How do I process the payment?

On www.smarthomesentry.com/Sentry-Smart-Alert page, you will see the different subscription plans, select the one of your choice and start the payment process. All your personal and credit card information is encrypted and processed securely. Your subscription will be effective immediately after successful payment. You will receive receipt and access to our customer portal to manage your subscription in your registered email address.

What is the refund and cancellation policy?

You can cancel the plan anytime during your subscription. If you are on a monthly plan, we will stop the recurring payment from the next month, for the current month you can still enjoy the service and the amount of the current month won’t be reimbursed. If you have a valid reason to stop the subscription right away and believe you should get the refund for the current period, please raise a ticket for customer support team, we would like to assist in the situation. If you are on a yearly plan, then we will refund you the charge for rest of the month on a pro rata basis. You will be able to enjoy the service till the end of the current month, and the charge for current month will not be refunded.